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Add to cart on product listing not working

This topic has 5 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Gracu_

Gracu_

Participant

October 31, 2024 at 15:12

Hi, I have a problem because despite the add to cart option being checked, unfortunately the button is not displayed. (please see att. screenshot)

None of these options work at all, I can check and uncheck the options but nothing happens on the page.

I’m asking for help because I want to display the add to cart button on the store and category page.

2nd Problem:

On the home page I have 2 sections, one below the other.

The first is your product carousel, which I would like to have, but Google Tag Manager doesn’t read the add to cart action at all.

Below I added the second section “Products” and here GTM reads add to cart correctly.

Can we fix the product carousel to read add to cart GTM actions? (Screenshot section.jpg)

Please, contact administrator
for this information.

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4 Answers

Gracu_

Participant

October 31, 2024 at 15:12

And section.jpg in the attachment.

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Gracu_

Participant

October 31, 2024 at 15:26

3rd problem:

when scrolling on the product page, the menu is not higher than other elements, which makes it invisible and spread out. It seems that it has too low a z-index as in the screenshot in the attachment. Please fix it.

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support staff only.

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Rose Tyler

Support staff

October 31, 2024 at 15:58

Hello, Gracu_,

Thank you for reaching out to us and for choosing XStore.

To ensure better understanding and more efficient support, we kindly ask that you separate your inquiries in the future by creating individual topics for each question on the support forum.

1/ “None of these options work at all” – yes, and this is correct behavior, because the new products archive builder is activated https://prnt.sc/PmnjD7CPSX1i > https://prnt.sc/_69WQvuAsRLi

Warm Regards,
The 8Theme Team

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Gracu_

Participant

October 31, 2024 at 16:11

Thank you so much! Sure I’ll create new topics.

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