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Add to cart problem - by iletisim1 - on WordPress WooCommerce support

This topic has 58 replies, 7 voices, and was last updated 10 years ago ago by Eva Kemp

iletisim1

Participant

September 26, 2014 at 17:41

by the way, eva, i couldnt , add the prefooter and footer area, can you add them for me ,i mean the blocks, like in the demo content.

#17216 Copied

Eva Kemp

Support staff

September 26, 2014 at 18:09

Hello,

I’ve updated the theme for you.
As I see there are blocks in the footer.
Could you please clarify what issues you’re experiencing?

Thank you.
Regards,
Eva Kemp.

#17226 Copied

iletisim1

Participant

September 26, 2014 at 18:18

i couldnt add the prefooter menu

i couldnt edit the footer2 menu,i need to edit the footer menu, acording to my info,i looked at the guide but couldnt be successfulll

the current footer2 menu is not editable from admin,it says create blocks and widgets, i couldnt find them.

#17227 Copied

Eva Kemp

Support staff

September 26, 2014 at 20:41

Hello,

There was planned a new feature in the theme, but it’s still not released and Prefooter section was added into the theme update by mistake. We’ll fix this in our next update.
So prefooter area won’t work.

Please clarify what exactly you want to change in footer block and we’ll help you.

Thank you.

Regards,
Eva Kemp.

#17247 Copied

iletisim1

Participant

September 26, 2014 at 20:49

i see.

well then , let me saymore clear.

as you can see in my website http://www.vipinci.com , the footer area,with 4 sections

1- about royal store – i want to write there my own ,company info

2- the information links – i will change them with my own links

3 – flickr photos-i want to put there my tweets

4- recent posts- it is ok

i still couldnt find the place to edit them.

in your documentation,it says create blocks,and widgets, which is very complicated, and i am not successfull.

#17249 Copied

Eva Kemp

Support staff

September 27, 2014 at 16:44

Hello,

I’ve added static block with the footer items. To edit it go to Static Blocks, select Footer block. You’ll be able to edit each element.

Thank you.
Regards,
Eva Kemp.

#17335 Copied

iletisim1

Participant

September 27, 2014 at 17:06

thanks ,i edited them, but instead of , flickr photos, i added twitter ,but it is showing not in the right place.

an other problem is, none of the emails are working, the order emails, newsletter emails, can you check the email settings.

#17342 Copied

Eva Kemp

Support staff

September 29, 2014 at 10:34

Hello,

I’ve corrected the Twitter block.
Concerning newsletters you can read MailChimp documentation at this link http://mailchimp.com/resources/guides/getting-started-with-mailchimp/html/
What problems are you experiencing with order emails?

Regards,
Eva Kemp.

#17433 Copied

iletisim1

Participant

September 29, 2014 at 10:49

hi,

wht are my latest tweets are not appearing ?

regarding to emails, it is not related with mailchimp,

normailly an email must come to me , when an order is placed,and a copy to the , customer.

these emails are not coming ,to me and customer.

also when i , enter email to newsletter,it says ,there is a problem.

#17440 Copied

Eva Kemp

Support staff

September 29, 2014 at 21:23

Hello,

Please provide us with the link to your tweeter profile to check. What errors are you getting with newsletter? Could you please show a screenshot?

Thank you.
Regards,
Eva Kemp.

#17552 Copied

iletisim1

Participant

September 29, 2014 at 21:34

look at the footer.
the latesttweets are not appearing.

can you look at private area?

Please, contact administrator
for this information.

#17553 Copied

Eva Kemp

Support staff

September 30, 2014 at 16:13

Hello,

Twitter username should start with “@” character. Please provide us with the link to your twitter account. Did you created the keys as described in our documentation https://www.8theme.com/demo/docs/royal/#!/7_widgets_custom_widget_areas ?
Thank you.

Regards,
Eva Kemp.

#17664 Copied

iletisim1

Participant

September 30, 2014 at 16:37

hi,
yes as i said before ,i created the twitter widget as described in the documentation.
you can see my twitter widget at the admin .

also i gave you all my twitter access.

all i want to see is,my latest tweets at the footer area.

i wrote my twitter link at private content and there is a full access in the previous message.

by the way , your support is getting worse, i wrote a message and you reply with a question 24 hours later,it takes 2-3 days when problem solved.

Please, contact administrator
for this information.

#17667 Copied

Eva Kemp

Support staff

September 30, 2014 at 19:48

Hello,

I’ve regenerated the keys and now twitter widget is working.
Please check it and clear browser cache before.

Regards,
Eva Kemp.

#17692 Copied

iletisim1

Participant

October 19, 2014 at 22:31

hi,
can you update my theme to the latest version ?

admin info is in the private content

Please, contact administrator
for this information.

#20513 Copied

Eva Kemp

Support staff

October 20, 2014 at 11:16

Hello,

Please provide us with FTP credentials as well and create a back up of the files and database.

Thank you.
Regards,
Eva Kemp.

#20571 Copied

iletisim1

Participant

October 21, 2014 at 08:18

hi,
i have given ftp , when can you finish ?
in private content

Please, contact administrator
for this information.

#20719 Copied

Eva Kemp

Support staff

October 21, 2014 at 13:36

Hello,

Sorry, but login details to wp-admin panel and FTP are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#20784 Copied

iletisim1

Participant

October 21, 2014 at 14:21

Can you look at private content

Please, contact administrator
for this information.

#20802 Copied

Eva Kemp

Support staff

October 21, 2014 at 17:46

Hello,

I’ve updated the theme but as I’m unable to log in to wp-admin panel, you need enter it and click “Save changes” in Theme Options.

Thank you.
Regards,
Eva Kemp.

#20858 Copied

commersant19

Participant

October 23, 2014 at 08:44

Hello again,

I have the approximate task to solve. Installed woo commerce and it works ok with the products added within that plugin. But,

I wonder how to link with Cart the products from the front page, I talking about Travel Agency theme;

Thanks

#21210 Copied

Eva Kemp

Support staff

October 23, 2014 at 14:47

Hello @commersant19,

Sorry, but your request is a bit unclear.
Could you please clarify with more details?
Show us your site link or screenshots for better understanding.

Thank you.
Regards,
Eva Kemp.

#21288 Copied

commersant19

Participant

October 23, 2014 at 18:33

Ok I will try to clarify

In royal theme for travel agency you have slider with the buttons “shop now” and “feature”

Below them in the pricing tables there are 3 products with the button “Buy Now”

I wonder how can I manage the process of adding to cart, so when I click on those buttons the particular product would go to the Shopping cart automatically;

my web: site http://www.travelo.ge

Could you advise me ?

Thank you so much

#21355 Copied

Eva Kemp

Support staff

October 31, 2014 at 12:31

Hello @commersant19,

Sorry for a delay.
To make a product be added into the cart you need add the link https://travelo.ge/?add-to-cart=19057 for the button in Price box element, where 19057 is the product id which needs to be added.

Thank you.
Regards,
Eva Kemp.

#22669 Copied

commersant19

Participant

November 6, 2014 at 19:02

Hello Eva,

I try to do so but after clicking I am transferred to the cart page without adding the product to the cart;

#23552 Copied

Eva Kemp

Support staff

November 7, 2014 at 00:11

Hello @commersant19,

Have you added a product ID to the link?
Please provide us with wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#23593 Copied

commersant19

Participant

November 7, 2014 at 10:56

Ok, I think I find the problem, but I only need the ID number to be correct. Where can i find it?

Because 19057 is the ID for another product; Not for the item from the price box;

Could you clarify where is IDs for this sort of items?

Thanks

P.S Also wonder if this plugin is compatible with your Theme?

http://codecanyon.net/item/booking-system-pro-wordpress-plugin/2675936

#23645 Copied

Eva Kemp

Support staff

November 7, 2014 at 13:40

Hello,

A product should be added to Products in wp-admin panel and there you’ll see its ID.

Sorry, but we can’t guarantee full compatibility of that plugin and our theme because we didn’t test it.

Regards,
Eva Kemp.

#23668 Copied
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