Add to cart problems - by stevhong - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

  • Avatar: stevhong
    stevhong
    Participant
    March 11, 2015 at 11:30

    Hi Support, having one issue where when user go to single product page that time and click on the add to cart will prompt a processing window where it never stop… and the item didn’t add into cart. May kindly advice this issue please

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 11, 2015 at 11:45

    Hello

    1. Please navigate to the Woocommerce->settings->products->”Ajax add to cart” and uncheck the radio button.
    2. Remove wishlist.php from royal/woocommerce.
    3. Check radio button from woocommerce options again.

    With best regards
    Brian Johnson

    Avatar: stevhong
    stevhong
    Participant
    March 20, 2015 at 07:50

    Hi support.
    i can’t located the royal/woocommerce mentioned here.
    May kindly please advice
    thanks

    Avatar: stevhong
    stevhong
    Participant
    March 20, 2015 at 07:55

    Thanks support, i removed the plugin wishlist and its running normally
    thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 20, 2015 at 08:23

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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