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Add to cart redirect after added a product

This topic has 19 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Louis

Participant

January 16, 2021 at 01:31

Hello!
Redirection to cart after added a product dont works.

I tested with the default wordpress theme and it works.

Thank you!

Please, contact administrator
for this information.

#268646 Copied Theme version: 7.2.3 WooCommerce version: 4.9.0

18 Answers

Rose Tyler

Support staff

January 16, 2021 at 08:58

Hello,

Try to disable Ajax add to cart via Theme Options and check then.

Regards

#268662 Copied

Louis

Participant

January 16, 2021 at 15:44

Hi Rose!
Hope you are well?

So, you talking about that option : https://snipboard.io/anAMdp.jpg As you can see, it’s off.

Or maybe i’m wrong? In Woo setup, i turned ajax add to cart off too. And redirect to cart is clicked : https://snipboard.io/0MhVZ4.jpg

I’m out of idea… Hope you can help.

Louis

#268717 Copied

Rose Tyler

Support staff

January 16, 2021 at 16:13

Hi,

Provide FTP access, please.

Regards

#268721 Copied

Louis

Participant

January 16, 2021 at 22:42

info

Please contact administrator
for this information.

#268743 Copied

Rose Tyler

Support staff

January 17, 2021 at 10:44

Hello,

I’ve passed your question to our technicians. Please be patient.

Regards

#268777 Copied

Rose Tyler

Support staff

January 17, 2021 at 13:32

Fixed. Check now.

Regards

#268792 Copied

Louis

Participant

January 17, 2021 at 15:10

Nope. Still not redirected to the cart after a product were added.

I just have a green notice on top right corner said that the product were added.

https://snipboard.io/41gbry.jpg

#268806 Copied

Rose Tyler

Support staff

January 17, 2021 at 15:17

You need to clear cache.

Regards

#268807 Copied

Louis

Participant

January 17, 2021 at 15:27

cleared, tested on 3 differents computer here, and with my cellphone (with and without wifi) still not redirected Rose.

Thank you.

#268811 Copied

Rose Tyler

Support staff

January 17, 2021 at 15:43

Please check this video – https://gyazo.com/5c773d6f0db4fc81e7b1948a046747fe
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

Regards

#268813 Copied

Louis

Participant

January 17, 2021 at 16:04

Hi,
Nice, but that dont work on my way.

Asked to 3 other persons outside my house and the problem is still there. No redirection to the cart. The product is added, but the redirection still no work.

I dont know why it’s working on your side, but the problem is not solved at this time.

Thanks

Louis

#268815 Copied

Rose Tyler

Support staff

January 17, 2021 at 16:15

Hi,

Provide URLs of pages from where products were added to the cart.
What browser is used?

Regards

#268816 Copied

Louis

Participant

January 17, 2021 at 17:04

https://wp-cafe.ca/product/wordpress-un-lait/ and all products relative pages.

Chrome, Edge & Firefox.

#268829 Copied

Louis

Participant

January 17, 2021 at 17:05

Btw, when i use the wordpress by default theme, it works.

#268830 Copied

Louis

Participant

January 18, 2021 at 09:31

Hello,

I come to the news. Did you find a solution?

Thank you so much!

#268886 Copied

Olga Barlow

Support staff

January 18, 2021 at 17:39

Hello,

Try now, please.

Regards

#268993 Copied

Louis

Participant

January 18, 2021 at 20:25

Yes! It works like a charm! Thank you for this!

Tell me, if the problem comes back with another website, what manipulations should I do, in order to avoid you having to answer the same question a second time.

Wish you a great day!

#269011 Copied

Olga Barlow

Support staff

January 19, 2021 at 11:15

Hello,

You are welcome.
After the next theme update go to Theme Options > WooCommerce > Single product > make sure that Ajax add to cart option is disabled.

Regards

#269081 Copied
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