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Add woocommerce widgets, they do not appear in the sidebar of the store.

This topic has 12 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

lew-shop

Participant

September 29, 2022 at 15:31

Hello, I have such errors. How to see them?

1.The block “etheme_product_status_filter” has errors and is not working properly. For more information, see the developer tools.

https://prnt.sc/bRiun2jUsnTH

2.When I add woocommerce widgets, they do not appear in the sidebar of the store.
https://prnt.sc/Ixj6cc-eGBBb
https://prnt.sc/PIJQqvytbxQ_

but old type widgets work.
Why don’t the woocomerce widgets work?

3.and another problem
https://prnt.sc/thFSDPlWtfC4
help

#335404 Copied Theme version: 8.3.4

11 Answers

Rose Tyler

Support staff

September 29, 2022 at 15:33

Hello,

Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets

Regards

#335406 Copied

lew-shop

Participant

September 29, 2022 at 15:40

You have not answered why these filters are not visible in the store

#335408 Copied

Rose Tyler

Support staff

September 29, 2022 at 15:42

Hello,

Thanks for the fast answer. You need to enable the Classic Widgets Panel, then all should be fine. If any problem won’t be solved, please describe it in more detail, and provide the URL of your site + temporary wp-admin access via the Private Content area, so we can take a closer look.

Regards

#335411 Copied

lew-shop

Participant

September 29, 2022 at 15:46

All these filters can be here:
https://prnt.sc/SIHfbB8OZiNp
https://prnt.sc/SC2sBro1pSDV

Please contact administrator
for this information.

#335414 Copied

Rose Tyler

Support staff

September 29, 2022 at 15:48

Hello,

We can’t log in, unfortunately. Please check wp-admin access.

Regards

#335416 Copied

lew-shop

Participant

September 29, 2022 at 15:54

pass

Please contact administrator
for this information.

#335419 Copied

Rose Tyler

Support staff

September 30, 2022 at 07:32

Hello,

I’ve checked your Shop page and sidebar there, widgets are visible – https://gyazo.com/10195417312cfa34cde0a1aaafdd605d
If you do not like the Block view here – https://prnt.sc/v4TpWqQh3JVQ , you can re-place widgets, for example – https://prnt.sc/pRYLGkTpnKo8

Regards

#335455 Copied

lew-shop

Participant

September 30, 2022 at 10:49

I tested on all browsers and I do not have these filters.

#335476 Copied

Rose Tyler

Support staff

September 30, 2022 at 12:33

Hello,

When I am logged as admin, using the credentials you provided, widgets are visible, but they are not visible via incognito window (for unlogged users) – It means, there is a cache of some sort. You are using CDN, so clear CDN cache (or even temporarily disable CDN), also clear cache from plugin and server cache. Check the sidebar then.

Regards

#335479 Copied

lew-shop

Participant

October 3, 2022 at 09:43

Still not working. I cleaned the cache, turned off the switch and then the same. I will add that the widgets of the old type. Only the new ones from woo don’t want to work.

#335657 Copied

Rose Tyler

Support staff

October 3, 2022 at 11:52

I’ve disabled 3 plugins – Redis Object Cache, LiteSpeed Cache, Autoptimize and widgets are visible now.
You can activate mentioned plugins one by one to find our which one caused the problem, then check settings of the plugin.

Regards

#335669 Copied
Tagged: sidebar, store, themes, widgets, woocommerce, wordpress
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