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Adding New Custom Icons To The XStore Theme

This topic has 4 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

zibby

Participant

April 3, 2024 at 09:36

Hello

When trying to add a new pack of custom icons in a zip format I always get

“The zip file provided is not supported”.

Impossible to add new custom icons.

Regards

Files is visible for topic creator and
support staff only.

#389806 Copied Theme version: 9.2.9

3 Answers

Rose Tyler

Support staff

April 3, 2024 at 10:29

Hello, Zibby,

We appreciate you taking the time to contact us regarding the issue you are experiencing.

As a preliminary step, we kindly request that you activate the default WooCommerce theme, Storefront, and observe its functionality. This will help us determine whether the problem is associated with our theme or if it originates from another source.

Should the issue persist while using the Storefront theme, it may be advisable to reach out to the Elementor support team for further assistance.

We are here to support you through this process, so please do not hesitate to get in touch if you have any additional questions or require further guidance.

Best Regards,
8Theme’s Team

#389814 Copied

Awais Bhatti

Participant

August 14, 2024 at 12:50

I am also have the same issue 🙂

#410220 Copied

Rose Tyler

Support staff

August 14, 2024 at 13:01

Hello, Awais Bhatti,

Thank you for getting in touch with us.

– Post a new topic for your question – https://www.8theme.com/forums/xstore-wordpress-support-forum/

– Have you tested how it works with the Storefront theme to confirm that the issue persists with the XStore theme only?

Best Regards,
8Theme’s Team

#410226 Copied
Tagged: adding new icons, custom icons, ecommerce templates, woocommerce customization, wordpress themes, wordpress woocommerce, xstore theme
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