ADDING PRODUCT GALLERY IMAGES DISTORTS PRODUCT DISPLAY IN SINGLE PRODUCT VIEW

This topic has 7 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: Ola
    Ola
    Participant
    November 7, 2023 at 10:59

    Hello there am having issue with posting products with a feature images and gallery images ..as soon as i update a product with gallery images the whole image display gets distorted for some reason kindly assist

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2023 at 11:53

    Hello, Ola,

    Thank you for contacting us and for using XStore.

    The problem can be caused by one of the 3rd-party plugins on your site.

    We can see a critical error on your single product page right now.
    Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Kind Regards,
    8theme team

    Avatar: Ola
    Ola
    Participant
    November 7, 2023 at 12:00

    i have activated debugging mode

    Avatar: Ola
    Ola
    Participant
    November 7, 2023 at 12:08

    The site was working before i sent the note

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2023 at 13:39

    Hello, Ola,

    As we can see, there is no problem on the single product page now.
    Have you solved the problem?

    Kind Regards,
    8theme team

    Avatar: Ola
    Ola
    Participant
    November 7, 2023 at 15:28

    Yes I deactivated afew plugins and things got back okay .

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2023 at 15:47

    Hello, Ola,

    Thank you for letting us know.

    Kind Regards,
    8theme team

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