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Adding product to cart takes long time, few seconds sometime

This topic has 2 replies, 2 voices, and was last updated 2 hours, 6 minutes ago ago by Rose Tyler

jrmik

Participant

November 5, 2024 at 15:02

Hello,
i have problem with adding products to cart, it takes often longer time, few seconds sometimes – can you fix it to products be added immediately?
Thanks!

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1 Answer

Rose Tyler

Support staff

November 5, 2024 at 15:18

Hello,

Thank you for contacting us and for using XStore.

Ajax adds to cart speed depending on server response time and DB structure. Theme sends requests to your DB and waits for a response. So, if it’s slow, please try to speed up the server response time. We can do nothing with it, you need to contact your hosting provider.

Best regards,
8Theme’s Team

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