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Adding product to the cart - by hanawhisper

This topic has 4 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

hanawhisper

Participant

November 23, 2020 at 20:03

Hi,
I have found a bug, where products are not getting added to the cart. The pop up shows that it’s being processed but nothing happens, it shows just a blank page with and the loading button.
When I stop the action and go to the cart, I see the product is there.
What should I do?
Thanks in advance,
Hana

#260915 Copied Theme version: .6.3.2 WooCommerce version: 4.7.0

3 Answers

Olga Barlow

Support staff

November 24, 2020 at 21:55

Hello,

There is JS error in the console http://prntscr.com/vpe35j
Provide us with WP Dashboard and FTP access to your site to check what is the reason of this issue.

Regards

#261081 Copied

hanawhisper

Participant

November 25, 2020 at 11:27

Hello,
Thank you for your reply.
Here is the info you asked

Kind Regards,
Hana

Please contact administrator
for this information.

#261195 Copied

Olga Barlow

Support staff

November 27, 2020 at 08:00

Hello,

What is the WP Dashboard and username? You missed that.

Regards

#261474 Copied
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