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Adding Products to the Favorites List - by MAHDAR

This topic has 8 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Luca Rossi

MAHDAR

Participant

October 22, 2024 at 23:01

Hello, I hope you are doing well.

I have activated neither the caching mode nor the CSS and JavaScript optimization in the WP ROCKET plugin.

However, when you add a product to the favorites and refresh the page, that product is no longer added to the list.

What should we do, really?

Please watch the video.

Please, contact administrator
for this information.

#420035 Copied Theme version: 9.4.3

7 Answers

Rose Tyler

Support staff

October 23, 2024 at 07:38

Hello, MAHDAR,

Thank you for contacting us and for using XStore.

Please read this topic – https://www.8theme.com/topic/xstore-wishlist-cached-issue-on-products-and-category-pages/#post-393593

Best regards,
8Theme’s Team

#420073 Copied

MAHDAR

Participant

October 24, 2024 at 11:11

Hello, thank you for your guidance. My initial problem was solved, and now when I add a product to the wishlist and refresh the page, it displays correctly.

But now I have an issue on the wishlist page. When I want to delete an item using Ajax, it doesn’t delete properly.

Please watch the video.

Please contact administrator
for this information.

#420302 Copied

Rose Tyler

Support staff

October 24, 2024 at 11:53

Hello, MAHDAR,

Could you please confirm if the issue persists when the cache plugin is completely disabled? Kindly let us know the results of this test.

Best regards,
8Theme’s Team

#420309 Copied

MAHDAR

Participant

October 24, 2024 at 12:01

After deactivating the WP Rocket plugin, the issue was resolved.

#420313 Copied

Luca Rossi

Support staff

October 25, 2024 at 05:18

Dear @MAHDAR,

We hope this message finds you well.

We have tested the issue on our side, and everything appears to be functioning correctly. You can view the results here: [Awesomescreenshot Video](https://www.awesomescreenshot.com/video/32926624?key=77820e95fb21f7e830f90f67b94f2775).

Could you kindly review the situation on your end once more?

Thank you for your attention to this matter.

Best regards,
8Theme Team

#420378 Copied

MAHDAR

Participant

October 25, 2024 at 09:50

Thank you for the guidance.

It’s completely correct, and the product gets added to the wishlist, but it doesn’t get deleted properly.

Please contact administrator
for this information.

#420443 Copied

Luca Rossi

Support staff

October 25, 2024 at 10:29

Dear @MAHDAR,

We hope this message finds you well.

Kindly attempt to exclude the wishlist page from the cache by following the instructions provided in this guide: [Exclude Pages from Cache](https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache/).

Should the issue persist, we recommend reaching out directly to the plugin’s author for further assistance, as issues related to third-party plugins fall outside the scope of our standard support services. You can contact the WP Rocket support team here: [WP Rocket Support](https://wp-rocket.me/support/).

Thank you for your understanding.

Best regards,
The 8Theme Team

#420456 Copied
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