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Adding Shipment Tracking to the My Account Order Tab

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Luca Rossi

Safe Desires

Participant

June 14, 2024 at 23:30

Is it within XStore’s capabilities to include live tracking info in My Account?

It shows the USPS tracking number, but it is not clickable nor does it give any important information (i.e. status, estimated delivery date, etc.)

I have purchased Pro Versions of both TrackShip and User Registration Plus, but don’t see an option there to alter the underlined portion in the screenshot.

Please, contact administrator
for this information.

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support staff only.

#399889 Copied Theme version: 9.3.12

1 Answer

Luca Rossi

Support staff

June 15, 2024 at 08:11

Hi @Safe Desires,

The live tracking information is not available in XStore right now.

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

We would recommend you submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team

#399918 Copied
Tagged: add tracking to woocommerce, efficient woocommerce shipment tracking, improve woocommerce order management, upgrade wordpress woocommerce tracking, woocommerce my account enhancements, woocommerce shipment tracking, wordpress order tab tracking
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