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Admin slow or no response - by pedro8 - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years ago ago by Jack Richardson

pedro8

Participant

October 8, 2015 at 23:36

Hello,

after last update I am experiencing problem with my admin area. The response is very slow, sometimes I even have to 10-15 min and our site is not accessible at that time.
I tried to check with our host, but everything is ok from his side.

I tried disable all the plugin (except rev slider, VC and ess grid, which I need) but problem still persists.
It might be an admin-ajax problem, but I am not sure.

Currently we are using website only for portfolio purpose but we plan launch ecommerce and we are worried that it is not gonna works afterwards.

Could you please kindly help?

thank you

BR
Peter

Please, contact administrator
for this information.

#92632 Copied Theme version: 2.5

5 Answers

Eva Kemp

Support staff

October 9, 2015 at 08:18

Hello,

You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action

Regards,
Eva Kemp.

#92701 Copied

pedro8

Participant

October 9, 2015 at 11:48

Hello,

thank you for your reply and suggestions. I have read similar articles already.

But problem with now response is related only to admin side. I am wondering whether I have any error or something in my admin area. I guess it is not normal to wait for response 10-15 minutes or sometimes even more.

Please are you able to check it somehow from your side?

Thank you

BR
Peter

#92783 Copied

Jack Richardson

Support staff

October 9, 2015 at 11:55

Hello,

I’ve checked WP Dashboard and it’s working quite fast.
Try to check it in another browser and activate default WordPress theme. Does the issue persist there too?

Best regards,
Jack Richardson.

#92787 Copied

pedro8

Participant

October 9, 2015 at 12:11

Hello,

yes, currently it is working. 🙂 Usually the problem occurs when I am editing, saving content or e.g loading anything in dashboard. Last few days it is very common and I cant work in admin area. I tried to “google” everything but cant find what´s the problem.

Regards
Peter

#92799 Copied

Jack Richardson

Support staff

October 9, 2015 at 12:29

Hello,

Please check these articles:
http://brianjackson.io/diagnose-admin-ajax-php-causing-slow-load-times-wordpress/
http://onlinemediamasters.com/slow-wordpress-admin-panel/

They may be helpful.

Best regards,
Jack Richardson.

#92812 Copied
Tagged: admin response time, best selling woocommerce themes, no admin response, seo optimized, slow admin response, woocommerce themes
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