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Advanced carousel issue - by thomas.eklof@gmail.com

This topic has 8 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

thomas.eklof@gmail.com

Participant

March 10, 2016 at 16:52

I am having a problem with my advanced carousel. It works as it should only on my mac browsers and does not work on PC, mobile and tablet browsers. It adds the images one on top of the other instead of using them as a slider.

Please, contact administrator
for this information.

#116897 Copied

7 Answers

Eva Kemp

Support staff

March 10, 2016 at 17:59

Hello,

Please show a direct page where you added carousel element.

Thank you.

Regards,
Eva Kemp.

#116909 Copied

thomas.eklof@gmail.com

Participant

March 10, 2016 at 18:57

http://www.oakleafs.se/poster-world

#116918 Copied

Eva Kemp

Support staff

March 10, 2016 at 19:16

Hello,

I’ve checked your site in Firefox and Chrome browser on PC and haven’t seen issues with the carousel http://storage9.static.itmages.com/i/16/0310/h_1457633687_3591300_0fa98b6c62.png .
Please specify what browser you have problem with and show a screenshot for better understanding.

Thank you.

Regards,
Eva Kemp.

#116926 Copied

thomas.eklof@gmail.com

Participant

March 10, 2016 at 19:18

I normally use mac. So i dont have an issue there but on my mobile phone tablet and on my colleagues Pc it was the images on top of eachother.

#116927 Copied

Eva Kemp

Support staff

March 11, 2016 at 09:54

Hello,

Sorry, but again I don’t see any issues.
Could you please show us a screenshot and specify what mobile devices you’re checking in?

Thank you.
Regards,
Eva Kemp.

#116974 Copied

thomas.eklof@gmail.com

Participant

March 11, 2016 at 15:27

Well with cache empty and also in incognito mode on a pc / tablet / phone i get this.
http://postimg.org/image/3kodhcryl/
i also tried https://www.browserling.com/ with the same result as the above image.
Yet in my Mac it works.

#117067 Copied

Eva Kemp

Support staff

March 11, 2016 at 18:18

Hello,

Unfortunately we can’t replicate the issue.
The carousel is shown properly in Chrome and Firefox on PC and on mobile devices.

Please specify exact browser version on PC (and OS), mobile device and its OS and browser.

Thank you.

Regards,
Eva Kemp.

#117094 Copied
Tagged: advanced, best, carousel, issue, selling, themes, woocommerce
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