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Advanced cart layout bottom section footer

This topic has 6 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

TFS

Participant

November 26, 2022 at 21:05

Hello,

On the advanced cart layout, for the bottom footer section
When you try to edit it, you can only edit it from the “text” section and not the visual section.

When you try to click the visual section, it does not work. Nothing happens when clicked

Any solution for this?

#339769 Copied Theme version: 8.3.7

5 Answers

Tony Rodriguez

Support staff

November 27, 2022 at 05:29

Hello, @TFS,

Could you please share the screenshot of the issue?

Could you please share the site WP Admin URL and Credentials in the private content area of this topic, so that I will further check it for you on your site and help you out?

Regards 8Themes Team.

#339784 Copied

TFS

Participant

November 27, 2022 at 05:56

Hello Tony!

How can I send a screenshot?

Please let me know and I will do that for you.

#339786 Copied

Rose Tyler

Support staff

November 27, 2022 at 06:16

Hello, @TFS,

You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.

Regards

#339788 Copied

TFS

Participant

December 6, 2022 at 05:45

Hello Tony,

I have provided the website details on the PCA, if you can please let me know for this.

So when you go to edit the cart page (advanced checkout layout) and want to edit the footer and the section above, I can only enter information in the text format and not the visual section.

When I try to click the visual tab, nothing works.

Thanks!

Please contact administrator
for this information.

#340627 Copied

Tony Rodriguez

Support staff

December 6, 2022 at 09:39

Hello, @TFS,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#340650 Copied
Tagged: advanced, bottom, cart, footer, layout, section, templates, woocommerce, wordpress
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