Advantages of three licence in your support

This topic has 5 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

  • Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 22, 2024 at 11:27

    There is any way to get priority support. Should I take more license ??

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2024 at 13:06

    Hello Ankit Khandelwal ,

    Thank you for reaching out to us with your query.

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

    Additionally, please note that holders of many of our licenses receive priority support.

    Thank you for your understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 22, 2024 at 18:23

    Thanks and kindly reply as stated

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2024 at 07:39

    Dear Ankit Khandelwal,

    We hope this message finds you well. We would like to inform you that our team strives to provide prompt responses to all inquiries. However, the speed of our responses may vary depending on the volume of customer queries we are handling at any given time.

    Please be assured that you are welcome to purchase as many licenses as you require; there is no obligation to buy a certain number.

    Thank you for your understanding and cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 23, 2024 at 07:47

    Dear Ankit Khandelwal,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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