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After activating XStore Core plugin website is very slow

This topic has 6 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: Thushanka_Sandeepa
    Thushanka Sandeepa
    Participant
    May 26, 2020 at 07:16

    my website going slow and I checked to deactivate all plugins and reactivated one by one after that I see after activating XStore Core plugin my website is very slow. how i fix this issue

    Please, contact administrator
    for this information.
    #238780 Copied Theme version: .6.3.4 WooCommerce version: New
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 26, 2020 at 18:22

    Hello,

    Take our apologies for the delay in answering.
    Have you removed your site? http://prntscr.com/so8oqa

    Regards

    #238844 Copied
    Avatar: Thushanka_Sandeepa
    Thushanka Sandeepa
    Participant
    May 26, 2020 at 22:49

    Check now!!

    #238896 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 27, 2020 at 11:04

    Hello,

    Admin access is incorrect http://prntscr.com/soo47n
    Also, fix the missing images issue http://prntscr.com/soo7on because this affects site speed too.

    Regards

    #238944 Copied
    Avatar: Thushanka_Sandeepa
    Thushanka Sandeepa
    Participant
    May 29, 2020 at 02:10

    New password added

    Please contact administrator
    for this information.
    #239171 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 29, 2020 at 10:18

    Hello,

    Sorry but as I can see the password is the same and it does not work https://gyazo.com/92bd49e5d8b8855f8b756bb96161b989
    Could you, please, create a separate account (Users > Add new ) for our support only and provide us with correct credentials.

    Regards

    #239221 Copied
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