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After an update, I cannot select product variations from the site

This topic has 6 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

Pelantaro

Participant

September 30, 2021 at 12:42

I cannot use my website, variations (Color, Size) cannot be selected after an update.

#304006 Copied Theme version: 4.3.3 WooCommerce version: 5.8.1

5 Answers

Olga Barlow

Support staff

October 1, 2021 at 10:04

Hello,

Provide us with link to the product where you have the mentioned issue, please.

Regards

#304111 Copied

Pelantaro

Participant

October 21, 2021 at 04:18

I have downgrade the woocommercen version to work, in all woocommerce products it does not work when updating

#306025 Copied

Olga Barlow

Support staff

October 21, 2021 at 08:33

Hello,

Provide us with WP Dashboard and FTP access to your site, please. Make sure that you don’t have limits for connections from other countries.
We’ll check the issue in more detail.

Regards

#306046 Copied

Pelantaro

Participant

October 26, 2021 at 20:39

When updating to the latest version of woocommerce, it stopped working I had to go back to a previous version through a plugin

Please contact administrator
for this information.

#306652 Copied

Olga Barlow

Support staff

October 29, 2021 at 10:28

Hello,

We can’t connect to your server https://prnt.sc/1xp6xnx
And we can’t check your site without VPN https://prnt.sc/1xp75oq
Do you have connection limits for Europe? Could you, please, contact your hosting provider to temporarily remove these limits?

Regards

#306927 Copied
Tagged: product variations, select, theme, update, woocommerce, wordpress
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