After changing header template. its still showing old one. Even removed cache and all

This topic has 6 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Chandni

  • Avatar: Chandni
    Chandni
    Participant
    May 22, 2023 at 15:10

    Hi,
    I have installed the Jewellery demo content. But I like the Minimal fashion 02 header. I changed to the that header.
    See the screenshot. https://prnt.sc/3BxLy-qzgfGG. I can able to see here.
    But not on the front side.
    See this live URL:
    https://abayaty.ae/
    Its still the old one.
    Can you please see it?

    Thanks

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2023 at 15:44

    Hello Chandni,

    Thank you for contacting us and for using XStore.

    Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Go to Theme Options > Header Builder > Multiple headers > edit custom header for the Front page.

    Kind Regards,
    8theme team

    Avatar: Chandni
    Chandni
    Participant
    May 23, 2023 at 06:34

    hi,

    Thanks for the reference but nothing works.

    Avatar: Chandni
    Chandni
    Participant
    May 23, 2023 at 06:40

    Please help.. I need to sort things asap

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 23, 2023 at 06:51

    Hello, Chandni,

    We have conducted another review of your website and noticed that the header is different on your home page and other pages. Please refer to the screenshots provided at the following links:

    https://postimg.cc/p9SmXQPk and https://postimg.cc/0bCrJ18z.

    If you would like the same header to appear on your home page, please navigate to XStore >> Theme Options >> Header Builder >> Multiple Templates and remove the condition from there. Screenshots of this process are provided below.

    https://postimg.cc/WF3brd1z
    https://postimg.cc/BjSWtd6Q

    We hope this resolves your issue. If not, please provide us with your website’s WP Admin URL and credentials in the private content area of this topic so that we can further investigate and assist you.

    Best regards,
    8Theme’s Team

    Avatar: Chandni
    Chandni
    Participant
    May 23, 2023 at 11:17

    it works..
    Thank you

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