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After importing demo when add new sections not working!

This topic has 4 replies, 2 voices, and was last updated 2 hours, 59 minutes ago ago by Rose Tyler

Mukhtar Ahmad

Participant

February 27, 2025 at 07:56

When I import the demo website, and delete the useless sections and add new things, it doesn’t work like the elements stick to the right side and I’m absolutely stuck here

Help Me Out ASAP

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#435578 Copied Theme version: 9.4.8

3 Answers

Rose Tyler

Support staff

February 27, 2025 at 08:02

Hello,

Thank you for reaching out to us.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2/ Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

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Mukhtar Ahmad

Participant

February 27, 2025 at 08:15

Yeah, its for demo purposes so please solve it for me

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Rose Tyler

Support staff

February 27, 2025 at 08:28

Hello,

We appreciate your prompt response.

We have reviewed the homepage content and noticed that you are using an Elementor plugin widget, not a carousel from our theme. Please note that this widget functions independently of the theme you are using, meaning that the final result depends entirely on the settings you have configured within the plugin https://gyazo.com/8341ee69b09f1e11df6bcdd43aad95dd

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

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