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After installing the theme plugins are not activated

This topic has 6 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

igor

Participant

January 11, 2023 at 10:35

After installing the theme plugins are not activated https://prnt.sc/0ks7ZfDtY-90 ,
demo content (Green Energy) is not imported
Although all requirements for the server meet https://prnt.sc/seHN-FICIzCa

Please, contact administrator
for this information.

#343644 Copied Theme version: 9.0.2

5 Answers

Rose Tyler

Support staff

January 11, 2023 at 11:54

Hello,

Demo content was imported. Please check now.

Regards

#343662 Copied

igor

Participant

January 11, 2023 at 19:33

Thank you very much for your help.
What have I been doing wrong?

Best regards,
Igor

#343747 Copied

Rose Tyler

Support staff

January 12, 2023 at 10:33

I’ve installed plugins manually, not sure what exactly was wrong, it looks like something from the server side.
Please let us know if you find any other problems.
The latest versions of premium plugins can be downloaded from this page – https://www.8theme.com/account

Regards

#343786 Copied

igor

Participant

January 12, 2023 at 11:28

Thank you very much.

Regards

#343800 Copied

Rose Tyler

Support staff

January 12, 2023 at 11:49

You’re welcome!
We would greatly appreciate it if you could take a moment to rate our product on ThemeForest. Your feedback will help us to continue to improve our product and provide the best possible service to our customers.
To rate our product, please follow this link: https://themeforest.net/downloads
If you have a positive experience with our product, we would be grateful if you could give us a 5-star rating.
Thank you for choosing our theme and for your support.

Best Regards,
8Themes Team

#343811 Copied
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