Return to previous page

After migration my website to new server doesn’t work my theme

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Mike

Participant

August 6, 2023 at 09:31

Hi, I did a migration of my website and now all my staff what I created and all stiles disappeared. Can I fix that? And doesn’t update now(Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)
https://limemarketplace.com

#363797 Copied Theme version: 9.1.6

1 Answer

Rose Tyler

Support staff

August 6, 2023 at 10:14

Hello, Mike,

Thank you for contacting us and for using XStore.

1/ Probably you did not migrate correctly. Try the Duplicator plugin.
We recommend contacting your hosting provider, because, as a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions.

2/ About PCLZIP_ERR_BAD_FORMAT (-10), please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539
This problem occurs when you are trying to update the theme or plugin on the different domain that the theme was activated (for example you activated the theme on localhost and moved it to live domain). Re-activation as described in the topic will help you.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#363799 Copied
Tagged: after, migration, persuasive, server, themes, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)