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After nft-crypto import: missing grid image (top of the slider)

This topic has 3 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

deplek

Participant

August 11, 2024 at 12:24

fresh wp install.

after importing the nft-crypto succesully, its missing this GRID image at the top of the slider (attached). i also cant find it in my media library. I tried three times under different circumstances. is it missing in the import files?
thanks

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#409828 Copied Theme version: 9.3.17

2 Answers

Rose Tyler

Support staff

August 11, 2024 at 13:37

Hello Deplek,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

You can take this image – https://xstore.8theme.com/elementor2/nft-crypto/wp-content/uploads/sites/13/2023/08/slides-bg.png and upload it for the first section on the Home page – https://prnt.sc/dD2ivqZdIMo7

We hope this information is helpful.

Best Regards,
8Theme’s Team

#409838 Copied

Andrew Mitchell

Support staff

August 11, 2024 at 14:02

Dear deplek,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#409841 Copied
Tagged: crypto website support, missing grid image, nft crypto import, nft marketplace solution, slider issue, website fix, wordpress woocommerce templates
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