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After the button place order is clicked - by Ritik Kumar

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Ritik Kumar

Participant

April 3, 2023 at 19:32

After we click on the place order button in checkout process it is taking too long to get redirected to thank you page please check this issue as soon as possible and resolve it please.

Please, contact administrator
for this information.

#352155 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1

5 Answers

Rose Tyler

Support staff

April 4, 2023 at 08:47

Hello, Ritik Kumar,

Thank you for contacting us and for using XStore.

Please check how it works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team

#352203 Copied

Ritik Kumar

Participant

April 4, 2023 at 14:18

it is working fine with that storefront please resolve it as soon as possible.

#352278 Copied

Rose Tyler

Support staff

April 4, 2023 at 14:23

Hello, Ritik Kumar,

Thank you for the response.

Please check how it works when the Advanced layout is disabled in Theme Options >> WooCommerce >> Cart/Checkout Layout.

Kind Regards,
8theme team

#352280 Copied

Ritik Kumar

Participant

April 4, 2023 at 14:37

after disabling also it is taking too long to complete this process

#352283 Copied

Rose Tyler

Support staff

April 4, 2023 at 14:40

Hello, Ritik Kumar,

Thank you for the response.

Please try to disable all 3rd-party plugins and check how it works then.

Kind Regards,
8theme team

#352285 Copied
Tagged: button, checkout, order, shopping, template, woocommerce, wordpress
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