After the last update we have problems with the mpc-massive plugin

This topic has 12 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: montse
    montse
    Participant
    March 13, 2024 at 16:04

    error message: /home/customer/www/yar-acquaebenessere.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 77

    Notice: Undefined property: WP_Error::$banners in /home/customer/www/yar-acquaebenessere.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 78

    Notice: Undefined property: WP_Error::$sections in /home/customer/www/yar-acquaebenessere.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 77

    Notice: Undefined property: WP_Error::$banners in /home/customer/www/yar-acquaebenessere.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 78

    the same for another web site:

    : WP_Error::$sections in /home/customer/www/yoghigranitepalermo.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 77

    Warning: Undefined property: WP_Error::$banners in /home/customer/www/yoghigranitepalermo.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 78

    Warning: Undefined property: WP_Error::$sections in /home/customer/www/yoghigranitepalermo.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 77

    Warning: Undefined property: WP_Error::$banners in /home/customer/www/yoghigranitepalermo.it/public_html/wp-content/plugins/mpc-massive/panel/extra/updater.php on line 78

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2024 at 16:23

    Hello,

    We appreciate you contacting us to express your concerns about the error messages you have been experiencing on your websites.

    To assist you further, could you kindly provide us with the URL of the page where the warnings are visible, as well as temporary wp-admin access credentials?

    Best Regards,
    8Theme’s Team

    Avatar: montse
    montse
    Participant
    March 13, 2024 at 16:29

    temporary wp-admin access credentials

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2024 at 16:52

    Hello,

    We appreciate your prompt response.

    Could you please specify on which pages you are observing the warning notifications? We have not been able to detect them on your websites.

    Best regards,
    The 8Theme Team

    Avatar: montse
    montse
    Participant
    March 13, 2024 at 16:53
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2024 at 10:03

    Hello,

    Please provide FTP access.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2024 at 12:22

    Hello,

    We kindly request that you download the updated plugin from our official website at the following link: https://www.8theme.com/downloads/. Once downloaded, please proceed to re-upload it to your website to ensure the application of the necessary fix.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: montse
    montse
    Participant
    March 14, 2024 at 12:37

    there are several plugins is that the plugin we need to replace via ftp?

    Avatar: montse
    montse
    Participant
    March 14, 2024 at 12:42

    FTP

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2024 at 12:46

    Hello,

    We appreciate your prompt response.

    We have successfully updated the Massive Addons plugin on your behalf. We kindly ask that you review the changes at your earliest convenience.

    Best regards,
    The 8Theme Team

    Avatar: montse
    montse
    Participant
    March 14, 2024 at 12:54

    wow!!! thank you very much

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 14, 2024 at 12:54

    Dear montse,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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