Return to previous page

After the new theme update unable to edit the menus properly.

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

Soumya

Participant

November 12, 2022 at 10:47

After the new theme update unable to edit the menus properly.
Please check the GIF provided through this link.

Link: https://uploadnow.io/f/ytZXj4Q

Kindly solve this as soon as possible.

#338426 Copied Theme version: 8.3.7

1 Answer

Tony Rodriguez

Support staff

November 13, 2022 at 05:59

Hello, @Soumya,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists, then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area of this topic and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#338448 Copied
Tagged: edit, menu, template, theme, update, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Business Card – WordPress Theme

lazy-placeholder

Glasses Store – WordPress WooCommerce Theme

lazy-placeholder

Industrial Power Tools Store – WordPress WooCommerce Theme

lazy-placeholder

Animals Store – WooCommerce Theme

lazy-placeholder

Transport – WooCommerce Theme

lazy-placeholder

Web Agency – WordPress WooCommerce Theme

lazy-placeholder

Beauty – WooCommerce Theme

lazy-placeholder

Medical – WordPress WooCommerce Theme

lazy-placeholder

Man Store – WooCommerce Theme

lazy-placeholder

Medical 02 – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.