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After the update, my website is showing ERROR 500 on the products page!

This topic has 4 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

Carneiro

Participant

August 28, 2024 at 22:00

After the update, my website is showing ERROR 500 on the products page!

Please, contact administrator
for this information.

#412082 Copied Theme version: 9.3.18

3 Answers

Carneiro

Participant

August 28, 2024 at 22:07

The error is when we activate the “Woo Image SEO” plugin

#412083 Copied

Rose Tyler

Support staff

August 29, 2024 at 08:03

Hello, Carneiro,

Thank you for getting in touch with us.

In case the issue is caused by the “Woo Image SEO” plugin you need to contact support of the plugin directly.

To get more info about the problem:
– Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
– Check fatal error info in WooCommerce > Status > Logs.

Warm Regards,
The 8Theme Team

#412125 Copied

Andrew Mitchell

Support staff

August 29, 2024 at 13:22

Dear Carneiro,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#412200 Copied
Tagged: fixing wordpress error 500, post-update website problems, products page error, website update issues, woocommerce templates troubleshooting, wordpress woocommerce error 500
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After the update, my website is showing ERROR 500 on the products page!

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