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After update all pictures in Woocommerce are gone

This topic has 6 replies, 2 voices, and was last updated 2 years, 7 months ago ago by TS

TS

Participant

March 26, 2022 at 13:49

Private content

Please, contact administrator
for this information.

#320622 Copied Theme version: 8.1.2 WooCommerce version: 5.9.2

5 Answers

TS

Participant

March 26, 2022 at 14:02

Private

Please contact administrator
for this information.

#320623 Copied

Rose Tyler

Support staff

March 26, 2022 at 14:37

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary wp-admin and FTP access.

Regards

#320624 Copied

TS

Participant

March 26, 2022 at 14:58

Priv

Please contact administrator
for this information.

#320626 Copied

Rose Tyler

Support staff

March 26, 2022 at 16:01

Hello,

We do not have such problem on our test site.
Have you tried to disable plugins? Maybe the lazy option conflicts with an option of a 3rd party plugin.

Regards

#320631 Copied

TS

Participant

March 26, 2022 at 16:32

pv

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for this information.

#320634 Copied
Tagged: gone, pictures, themes, update, woocommerce, wordpress
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After update all pictures in Woocommerce are gone

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