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After update of theme, shopping cart, revolution slider are missing

This topic has 9 replies, 4 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

sugi1119

Participant

October 19, 2017 at 02:25

Hi,

I need your help again.
After the update of the theme and all plug-ins according to Xstore documentation, the shopping cart in the header and revolution slider are missing.

Please advise how to fix them.
Thanks in advance.

#175515 Copied

8 Answers

sugi1119

Participant

October 19, 2017 at 02:31

Hi,

This is some additional info for my issue.
Please refer private content.

Please, contact administrator
for this information.

#175516 Copied Theme version: 4.10 WooCommerce version: 3.2.1

Amzy Leel

Participant

October 19, 2017 at 06:56

Hi,

1. make sure you turned on cart in 8theme options > ecommerce > shop > enable cart widget in > header
2. this is not possible actually… are you getting any errors ? send us screenshots please.
3. do you mean the whole site ?

#175519 Copied

sugi1119

Participant

October 19, 2017 at 08:16

Hi Amzy,

Thank you for your reply.
1. make sure you turned on cart in 8theme options > ecommerce > shop > enable cart widget in > header
>> Yes, it was already enable cart widget in header. The bag icon is shown, however no number is appeared in the bag.

2. this is not possible actually… are you getting any errors ? send us screenshots please.
>> Please refer the screen shot: https://prntscr.com/gz6k1h

3. do you mean the whole site ?
>> Home only.

#175524 Copied

niaosan

Participant

October 19, 2017 at 08:24

Hi,

I’m facing the same issue for my website too. I need your help urgently. The revo slider and woocommerce cannot work.

Please, contact administrator
for this information.

#175525 Copied Theme version: 4.10

Olga Barlow

Support staff

October 19, 2017 at 10:10

Hello, @sugi1119

Your problem is not related to theme update but to Easy Facebook Likebox plugin that gives js error in the console. Once I disabled plugin everything works fine.

Regards

#175547 Copied

Olga Barlow

Support staff

October 19, 2017 at 10:13

Hello, @niaosan

Don’t see problem with Revolution slider or WC plugin on your site http://prntscr.com/gza71e
Explain in details, please.

Regards

#175548 Copied

sugi1119

Participant

October 19, 2017 at 10:22

Hi Olga,

Thank you for solving the issue.
I had no idea Facebook Likebox plugin created the issues.
Thanks again.

#175550 Copied

Olga Barlow

Support staff

October 19, 2017 at 10:47

You are welcome. You may contact plugin author to solve this issue.

Regards

#175554 Copied
Tagged: missing, revolution slider, shopping cart, themes, update, woocommerce, wordpress
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