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After update problem - by Baris - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 10 years ago ago by Robert Hall

  • Avatar: Baris
    Baris
    Participant
    October 29, 2014 at 12:07

    I updated my theme today.If I click any products on page, shows blank page.

    I checked permalinks settings and seems ok.

    Please, contact administrator
    for this information.
    #22230 Copied
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 29, 2014 at 14:25

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #22254 Copied
    Avatar: Baris
    Baris
    Participant
    October 29, 2014 at 14:36

    of course.

    Please, contact administrator
    for this information.
    #22256 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 29, 2014 at 15:36

    Hello,

    Please contact your host and ask if it’s possible to change php version to 5.3 for your site on a server.
    This may fix the problem.
    Thank you.

    Regards,
    Eva Kemp.

    #22275 Copied
    Avatar: Baris
    Baris
    Participant
    October 29, 2014 at 16:03

    sorry but I did not understand.
    I used royal theme with php 5.6 version yesterday and today I should downgrade my php version?

    ps: I can change my php version on Admin Panel(host)

    #22284 Copied
    Avatar: Baris
    Baris
    Participant
    October 29, 2014 at 17:57

    I think, I fixed this problem.

    I cannot see loader on frontpage, did you deactivate it?
    It shows only on shop page and products page.

    #22320 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 29, 2014 at 18:03

    Hello,

    We don’t made changes on your site yet.
    You can active it. Navigate to Theme Options->General->Show loader icon until site loading.

    Regards,
    Robert Hall.

    #22322 Copied
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The issue related to '‘After update problem’' has been successfully resolved, and the topic is now closed for further responses

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