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AFTER UPDATE PROBLEMS WITH THEME - by cnrdesigns

This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

cnrdesigns

Participant

March 24, 2018 at 18:28

Hello,

I recently updated my royal wordpress theme and have had many Issues.

Issues:

1) Single Product Images Display Only The Featured Image (This is for all products)
Link= https://zocogo.com/product/blue-crab/

2) The Cart in the top right has disappeared for all pages.
Link= https://zocogo.com/product/blue-crab/

3) The recommended products under a single product page is messed up.
Link= https://zocogo.com/product/blue-crab/

Best Regards,

Connor

Please, contact administrator
for this information.

#189166 Copied Theme version: 4.4 WooCommerce version: 3.3.4

3 Answers

Rose Tyler

Support staff

March 26, 2018 at 08:19

Hello,

1. Please provide FTP access in Private Content.
2. I’ve re-saved Theme Options. Please check.
3. Could you please provide a screenshot for better understanding?

Regards

#189201 Copied

cnrdesigns

Participant

March 26, 2018 at 16:18

Hello,

I am still having issues with the single product page images as they all go on the left side of the screen instead of having a scroll, showing one image at a time.

Link: https://zocogo.com/product/blue-crab/

Thanks,

Connor

#189286 Copied

Rose Tyler

Support staff

March 27, 2018 at 07:19

Hello,

We do not have this problem on our test site, so we need temporary FTP access to explore the problem. Please, contact your hosting provider to get FTP access to your site.

Regards

#189321 Copied
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