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After update the banners and post sliders don´t work properly

This topic has 4 replies, 3 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

megabite

Participant

August 11, 2017 at 07:59

I updated to the latest version of the theme as well as the core, and after the update my banner slider as well as my post slider are only showing one enlarged post/product instead of acting like a slider like it´s supposed to. This has happened once before on another site, and I can´t remember how I got this fixed. But if this is going to be a recurring issue i would like to know how to fix this because we are considering using this theme for a lot of clients. The recent instability and slow response time has me concerned though, i dont want a scenario where i have to spend hours with support after every update…. Please help, and restore my faith in the otherwise fantastic theme =)

Please, contact administrator
for this information.

#169851 Copied Theme version: 4.1.1 WooCommerce version: 3.1.1

3 Answers

Amzy Leel

Participant

August 11, 2017 at 12:32

Hi,

I assume you are using CDN or caching plugins or both

if you are using caching plugins – clear your site cache

if you are using CDN – you have to wait till you CDN update your latest updates automatically.

PS:
It is not theme related.
It is related to your caching plugin and CDN

#169883 Copied

megabite

Participant

August 11, 2017 at 12:35

Hi,

Thanks for getting back to me. I got it fixed by support chat. I don´t have CDN and I disabled cache plugin. It appeared it was due to Visual Composer that it didn´t work properly. There was a new version that needed to be downloaded from 8 themes website… =)

#169884 Copied

Rose Tyler

Support staff

August 11, 2017 at 12:59

Hello,

We are glad that your problem was solved.

Regards

#169889 Copied
Tagged: banners, post sliders, properly, templates, update, woocommerce, wordpress
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