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After updated 8.0.7 Internal Server Error

This topic has 6 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

VLD

Participant

September 27, 2021 at 07:59

Good day,
After the update 8.0.7, it gives this error (Internal Server Error) when entering the admin panel, the main page opens well, but when choosing a category or product, it gives the same error! How do I fix this?
Thanks in advance!
Regards,

#303542 Copied Theme version: 8.0.7

5 Answers

Olga Barlow

Support staff

September 27, 2021 at 08:56

Hello,

Provide us with WP Dashboard and FTP access to your site, please. Also, provide us with server error logs to check the issue in more detail.

Regards

#303565 Copied

VLD

Participant

September 27, 2021 at 09:31

Hi,
Sent you in private

Please contact administrator
for this information.

#303567 Copied

Olga Barlow

Support staff

September 27, 2021 at 13:41

Hello,

Provide us with FTP access only and also with link to your server error logs or screenshots of the logs. We don’t need your cPanel.

Regards

#303632 Copied

VLD

Participant

September 28, 2021 at 07:23

Hi,
We solved this problem, the problem was in the htaccess file, we loaded the standard WordPress code and everything started working.

#303720 Copied

Olga Barlow

Support staff

September 28, 2021 at 09:57

Hello,

Ok, glad to hear that you sorted it out.

Regards

#303733 Copied
Tagged: 8.0.7, internal server error, themes, update, woocommerce, wordpress
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