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After updating pro plugin header and shop by catagory section broken

This topic has 10 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

nitin kumar

Participant

July 16, 2024 at 06:34

Kindly see the screenshot to understand what exactly happened , pls fixed it at most top priority .

such issue giving too much pain.

Files is visible for topic creator and
support staff only.

#404951 Copied Theme version: 9.3.15

9 Answers

Rose Tyler

Support staff

July 16, 2024 at 07:09

Hello shopsangam,

Thank you for reaching out and bringing this issue to our attention.

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#404961 Copied

nitin kumar

Participant

July 16, 2024 at 08:13

Hi team,

as you said that i did, header section working fine now, but on the shop by category section , i defined 6 post to show but its showing only one

and its happening for all the device user .

pls see the screenshot

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#404981 Copied

Rose Tyler

Support staff

July 16, 2024 at 09:34

Hello shopsangam,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#405017 Copied

nitin kumar

Participant

July 16, 2024 at 10:11

Hi Team,

Thank you its working now. I am sharing a screenshot pls see that .

i am getting the option select option instead of Add to cart. it is cause of elementor plugin or its any other issue.

pls fixed or share method how to fixed it.

Files is visible for topic creator and
support staff only.

#405047 Copied

Rose Tyler

Support staff

July 16, 2024 at 10:55

Hello shopsangam,

We hope this message finds you well. Could you please inform us from which page the screenshot was taken?
If the products are variable, this is considered normal behavior, as selecting a variation is necessary before adding a variable product to the cart.

Best Regards,
8Theme’s Team

#405070 Copied

nitin kumar

Participant

July 16, 2024 at 11:10

Hi team,

this was the screenshot of home page.

section deal of the day section. pls see it by link

Please contact administrator
for this information.

#405080 Copied

Rose Tyler

Support staff

July 16, 2024 at 12:13

Hello shopsangam,

We appreciate your prompt response.

Your products are variable, showing “Select options” is normal behavior, as selecting variations is necessary before adding variable products to the cart.

Best Regards,
8Theme’s Team

#405109 Copied

nitin kumar

Participant

July 16, 2024 at 13:04

Okey Thanks

#405124 Copied

Andrew Mitchell

Support staff

July 16, 2024 at 13:04

Dear shopsangam,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#405125 Copied
Tagged: header section broken, plugin update fix, pro plugin update issue, shop by category broken, woocommerce troubleshooting, wordpress plugin repair, wordpress woocommerce themes
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After updating pro plugin header and shop by catagory section broken

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