After updating, site has error not displaying correctly

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Tamara
    Tamara
    Participant
    April 5, 2023 at 11:05

    Good day,

    After the most recent update there has been a critical error on our website and it is not displaying correctly. Would it be possible for you to assist?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2023 at 11:16

    Hello, Tamara,

    Thank you for contacting us and for using XStore.

    Go to XStore > Patcher > refresh patches and Apply all patches.

    If this doesn’t help, provide FTP access.

    Kind Regards,
    8theme team

    Avatar: Tamara
    Tamara
    Participant
    April 5, 2023 at 11:22

    Wow – thank you so much for your lightning fast reply. Looks like issue is now fixed 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2023 at 12:27

    Hello, Tamara,

    Thank you for your response.

    Have a nice day!

    Kind Regards,
    8theme team

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