After updating the Theme is not displaying correctly as it was before.

This topic has 23 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

  • Avatar: ilnegozio
    ilnegozio
    Participant
    July 20, 2015 at 11:02

    Hi there,

    It looks like the theme is not displaying correctly.

    1. Home Page > Best Seller “Add to Cart” button is not align correctly anymore.

    2. Single Product Page, as you can see all the sub-pictures are showing vertically along with the Main Picture as it was shown as thumbnail before.

    Please advise.

    Best Regards.

    22 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 20, 2015 at 17:20

    Hello,

    1. You’re using old plugins versions. Please update them. You can download the latest versions here:
    https://www.8theme.com/download-plugins/

    2. I’ve enabled slider for gallery in Theme Options > Single Product Page > Enable slider for gallery images > On. Please check single product pages now.

    Best regards,
    Jack Richardson.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 21, 2015 at 05:55

    Hi,

    Thanks and it works fine now but after updating my old plugins on my Home Page the slider is gone and I already setup that, please do check and let me know whats the cause of the problem.

    Please advise.

    Avatar: stan
    Stan Russell
    Participant
    July 21, 2015 at 10:04

    Hello ilnegozio,

    would you kindly show us on screenshot where slider must be situated and slider name? It will be very helpful.

    Regards,
    Stan Russell.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 21, 2015 at 10:40

    Hello,

    As I see no slider was found in WP Dashboard > Revolution Slider. You need recreate it.
    And then select it in your home page editor for “Show revolution slider instead of breadcrumbs and page title” field in the “Page Layout” box.

    Best regards,
    Jack Richardson.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 21, 2015 at 10:46

    Hi there,

    Please check on this link: http://prntscr.com/7v6iia

    It is on my Home Page in between to mark with a red circle, suddenly after updating all my outdated plugins. It was working fine before.

    Regards.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 21, 2015 at 14:20

    Hi there,

    1. Do I have to create again a slider for this?

    2. I already done doing that, now I was looking for it.

    3. So every time I will update my plugin do I have to recreate a slider again?

    4. It was there before, why would I recreate it again?

    Please advise. I am really so unhappy now that this would happen if ever any update available to the plugin. 🙁

    Avatar: stan
    Stan Russell
    Participant
    July 21, 2015 at 14:31

    Hello,

    as we can see – you do not have any sliders left. Have you done any backup before update?
    You do not need to recreate sliders for Revolution slider on plugin or theme update.
    Sliders do not disappear on Revolution slider update. How did you update this plugin? Were there any WordPress or FTP errors during update?

    Regards,
    Stan Russell.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 21, 2015 at 17:39

    Hello,

    1. What I did is just that I deactivate the plugin, delete and install the new one, that’s it.

    2. That is why so strange to me that I cannot see it anymore that you said it will not disappear.

    3. How to recover or find my slider?

    PLease advise.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 21, 2015 at 17:52

    Hello,

    That’s the reason why slider disappeared. You should never delete the plugin, just overwrite the existing plugin folder in wp-content/plugins directory via FTP.
    So in this case now you have to recreate your slider or ask your hosting provider for back up and restore your site files and database.

    Regards,
    Eva Kemp.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 21, 2015 at 18:32

    Hi Eva,

    I restored it now back to where it was. It looks like the theme is not displaying correctly.

    1. Home Page > Best Seller “Add to Cart” button is not align correctly anymore.

    2. Single Product Page, as you can see all the sub-pictures are showing vertically along with the Main Picture as it was shown as thumbnail before.

    Please advise.

    Best Regards.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 21, 2015 at 18:42

    Hi Eva,

    My problem now is the same when Jack was fixing my “Home Page > Best Seller “Add to Cart” button is not align correctly anymore.” before it was restored.

    Please advise.

    Regards.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 22, 2015 at 10:52

    Hello there,

    My problem now is my Home Page > Best Seller “Add to Cart” button is not align correctly anymore.

    Please advise.

    Regards.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2015 at 11:17

    Hello,

    Please clear browser cache and check Best Seller “Add to Cart” button now.

    Regards,
    Eva Kemp.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 22, 2015 at 11:35

    Hi Eva,

    Thanks for that, but under Contact Us section, google map is gone now, as you can see its blank. 🙁

    Regards.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 11:53

    Hello,

    The map is shown now.

    Please check.

    Best regards,
    Jack Richardson.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 22, 2015 at 12:22

    Hi Eva,

    Just wanted to ask regarding this error code:

    phpMyAdmin has encountered an error. We have collected data about this error as well as information about relevant configuration settings to send to the phpMyAdmin team to help us in debugging the problem.

    You may examine the data in the error report:

    {
    “exception”: {
    “mode”: “stack”,
    “name”: “Error”,
    “message”: “cannot call methods on tooltip prior to initialization; attempted to call method ‘enable'”,
    “stack”: [
    {
    “line”: 235,
    “func”: “”,
    “context”: [
    ” lastException = null;”,
    ” notifyHandlers.apply(null, [stack, null].concat(args));”,
    ” }”,
    ” }, (stack.incomplete ? 2000 : 0));”,
    “”,
    ” throw ex; // re-throw to propagate to the top level (and cause wind//…”,
    ” }”,
    “”,
    ” report.subscribe = subscribe;”,
    ” report.unsubscribe = unsubscribe;”,
    ” return report;”
    ],
    “filename”: “tracekit/tracekit.js”
    },
    {
    “func”: “Function.v.extend.error”,
    “line”: 2,
    “column”: “13215”,
    “context”: [
    “/*! jQuery v1.8.3 jquery.com | jquery.org/license */\r”,
    “(function(e,t){function _(e){var t=M[e]={};return v.each(e.split(y),functio//…”,
    “”,
    “/* vim: set expandtab sw=4 ts=4 sts=4: */”,
    “/**”,
    ” * This object handles ajax requests for pages. It also”,
    ” * handles the reloading of the main menu and scripts.”
    ],
    “filename”: “jquery/jquery-1.8.3.min.js”
    },
    {
    “func”: “HTMLSpanElement.”,
    “line”: 6,
    “column”: “6327”,
    “context”: [
    “/*! jQuery UI – v1.9.2 – 2013-06-24”,
    “* http://jqueryui.com”,
    “* Includes: jquery.ui.core.js, jquery.ui.widget.js, jquery.ui.mouse.js, jqu//…”,
    “* Copyright 2013 jQuery Foundation and other contributors Licensed MIT */”,
    “”,
    “(function(e,t){function i(t,n){var r,i,o,u=t.nodeName.toLowerCase();return\”//…”,
    “”,
    “/**”,
    ” * sprintf and vsprintf for jQuery”,
    ” * somewhat based on http://jan.moesen.nu/code/javascript/sprintf-and-print//…”,
    ” *”
    ],
    “filename”: “jquery/jquery-ui-1.9.2.custom.min.js”
    },
    {
    “func”: “Function.v.extend.each”,
    “line”: 2,
    “column”: “14543”,
    “context”: [
    “/*! jQuery v1.8.3 jquery.com | jquery.org/license */\r”,
    “(function(e,t){function _(e){var t=M[e]={};return v.each(e.split(y),functio//…”,
    “”,
    “/* vim: set expandtab sw=4 ts=4 sts=4: */”,
    “/**”,
    ” * This object handles ajax requests for pages. It also”,
    ” * handles the reloading of the main menu and scripts.”
    ],
    “filename”: “jquery/jquery-1.8.3.min.js”
    },
    {
    “func”: “v.fn.v.each”,
    “line”: 2,
    “column”: “11217”,
    “context”: [
    “/*! jQuery v1.8.3 jquery.com | jquery.org/license */\r”,
    “(function(e,t){function _(e){var t=M[e]={};return v.each(e.split(y),functio//…”,
    “”,
    “/* vim: set expandtab sw=4 ts=4 sts=4: */”,
    “/**”,
    ” * This object handles ajax requests for pages. It also”,
    ” * handles the reloading of the main menu and scripts.”
    ],
    “filename”: “jquery/jquery-1.8.3.min.js”
    },
    {
    “func”: “HTMLAnchorElement.”,
    “line”: 1758,
    “column”: “51”,
    “context”: [
    ” $(‘span.ajax_notification a, span.ajax_notification button, span.ajax_n//…”,
    ” .live(‘mouseover’, function () {“,
    ” $(this).parents(‘span.ajax_notification’).tooltip(‘disable’);”,
    ” })”,
    ” .live(‘mouseout’, function () {“,
    ” $(this).parents(‘span.ajax_notification’).tooltip(‘enable’);”,
    ” });”,
    “});”,
    “”,
    “/**”,
    ” * Hides/shows the \”Open in ENUM/SET editor\” message, depending on the data//…”
    ],
    “filename”: “functions.js”
    },
    {
    “func”: “HTMLAnchorElement.new_func”,
    “line”: 249,
    “column”: “33”,
    “context”: [
    ” */”,
    ” wrap_function: function (func) {“,
    ” if (!func.wrapped) {“,
    ” var new_func = function () {“,
    ” try {“,
    ” return func.apply(this, arguments);”,
    ” } catch (x) {“,
    ” TraceKit.report(x);”,
    ” }”,
    ” };”,
    ” new_func.wrapped = true;”
    ],
    “filename”: “error_report.js”
    },
    {
    “func”: “HTMLDocument.v.event.dispatch”,
    “line”: 2,
    “column”: “38053”,
    “context”: [
    “/*! jQuery v1.8.3 jquery.com | jquery.org/license */\r”,
    “(function(e,t){function _(e){var t=M[e]={};return v.each(e.split(y),functio//…”,
    “”,
    “/* vim: set expandtab sw=4 ts=4 sts=4: */”,
    “/**”,
    ” * This object handles ajax requests for pages. It also”,
    ” * handles the reloading of the main menu and scripts.”
    ],
    “filename”: “jquery/jquery-1.8.3.min.js”
    },
    {
    “func”: “HTMLDocument.$event.dispatch”,
    “line”: 374,
    “column”: “19”,
    “context”: [
    “$event.dispatch = function( event ){“,
    “\tif ( $.data( this, \”suppress.\”+ event.type ) – new Date().getTime() > 0 ){“,
    “\t\t$.removeData( this, \”suppress.\”+ event.type );”,
    “\t\treturn;”,
    “\t}”,
    “\treturn $dispatch.apply( this, arguments );”,
    “};”,
    “”,
    “// event fix hooks for touch events…”,
    “var touchHooks = “,
    “$event.fixHooks.touchstart = ”
    ],
    “filename”: “jquery/jquery.event.drag-2.2.js”
    },
    {
    “func”: “HTMLDocument.o.handle.u”,
    “line”: 2,
    “column”: “33923”,
    “context”: [
    “/*! jQuery v1.8.3 jquery.com | jquery.org/license */\r”,
    “(function(e,t){function _(e){var t=M[e]={};return v.each(e.split(y),functio//…”,
    “”,
    “/* vim: set expandtab sw=4 ts=4 sts=4: */”,
    “/**”,
    ” * This object handles ajax requests for pages. It also”,
    ” * handles the reloading of the main menu and scripts.”
    ],
    “filename”: “jquery/jquery-1.8.3.min.js”
    }
    ],
    “useragent”: “Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.130 Safari/537.36”,
    “incomplete”: “false”,
    “partial”: “true”,
    “uri”: “tbl_row_action.php?”
    },
    “script_name”: “tbl_row_action.php”,
    “pma_version”: “4.1.8”,
    “browser_name”: “CHROME”,
    “browser_version”: “43.0.2357.130”,
    “user_os”: “Win”,
    “server_software”: “cpsrvd 11.44.3.5”,
    “user_agent_string”: “Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.130 Safari/537.36”,
    “locale”: “en”,
    “configuration_storage”: “disabled”,
    “php_version”: “5.4.23”,
    “microhistory”: {
    “current_index”: “0”
    }
    }

    Please advise.

    Regards.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 22, 2015 at 12:26

    Hi Jack,

    Thanks for that Google Map problem. Will you able to check my above problem pHpAdmin error?

    Regards.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 22, 2015 at 12:33

    Hi Jack and Eva,

    What was the issue on my “Add To Cart” and Google Map? Could you please provide me some details so next time its easy for me to fix that issue.

    Best Regards.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 13:22

    Hello,

    The issue with map was fixed this way: edited the theme-functions.php and added this code wp_enqueue_script('googleapis'); in line 46.
    To fix “Add To Cart” button alignment sidebar was disabled in the page editor.
    Regarding errors in PHPMyAdmin you need contact your hosting provider.

    Best regards,
    Jack Richardson.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 26, 2015 at 14:01

    Hi there,

    I totally re-configure it again, I mean deleted it and start again. Please help me how to achieve the following:

    1. Shop Now button and Feature button on the first slider, how to change the border color of the two buttons to black?

    2. On my Footer, how to achieve of putting line after “PRODUCT TAGS” and “INFORMATIONS” like this ___________ not underlined word. And please check also if these code are still working? I inserted this under Theme Options>Custom Css>Global Custom CSS:

    .header-type-6 .menu-wrapper {
       background-color: #000c2a !important;
    }
    .header-type-6 .menu-wrapper .navbar-collapse .menu-main-container .menu > li > a {
        border-color: #3F3F3F !important;
    }
    
    .vc_custom_heading{
    border-bottom: 1px solid #3F3F3F;}
    
    .menu > li > a {
     color: #767676 !important;
    }
    
    .menu > li > a:hover, .menu >li.current-menu-item >a {
     color: #cbb160 !important;
    }
    
    .shown-credentials .credentials-html{
      opacity: 0.9;
    }
    
    .quick-view-popup .product-information .menu-social-icons {
     margin-top: 8% !important;
    }

    3. Google Map is not working under Contact Us and I cannot find that line 46 to insert this code: wp_enqueue_script('googleapis');

    Please advise.

    Best Regards.

    Avatar: ilnegozio
    ilnegozio
    Participant
    July 28, 2015 at 13:10

    Hello there,

    Anybody here who can assist me?

    Regards.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2015 at 13:55

    Hello,

    We’re sorry for the delay.
    1. Please add this code in Custom CSS:

    .tp-caption a.btn-white {
      color: black !important;
      border-color: black;
    }

    2. I created separate sidebars in Appearance > Widgets:
    “Informations” and “Tags” and added your content there. Then I placed them in Static Block using “Widgetised Sidebar” element in Visual Composer editor.

    Please clarify what issues you’re experiencing with the css code you provided.

    3. The issue has been fixed.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

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