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After updating the theme to a new version, the product gallery slider stopped working

This topic has 3 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

hafunerix

Participant

July 19, 2024 at 21:27

I see that other users also have this problem.
After the last update, the gallery slider on the product page does not work.

The same applies to the slider at the bottom of the page in “related products”. Doesn’t work. Are you working on solving the problem and releasing a new, working version of your theme?

This is not a problme with the cache or plugins.

https://jmp.sh/RLJz1yN4

#405934 Copied Theme version: 9.2.6

2 Answers

Tony Rodriguez

Support staff

July 20, 2024 at 06:51

Hello, @hafunerix,

Thank you for contacting us and for using XStore.

To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#405958 Copied

Andrew Mitchell

Support staff

July 20, 2024 at 08:41

Dear hafunerix,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#405982 Copied
Tagged: best selling woocommerce themes, new version theme problems, product gallery slider issue, woocommerce product gallery fix, woocommerce themes update
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After updating the theme to a new version, the product gallery slider stopped working

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