After updating theme XStore via ftp, there is a problem.

This topic has 2 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Denitsa Yordanova
    Denitsa Yordanova
    Participant
    March 24, 2022 at 17:43

    Hello! I am writing to you in connection with a problem related to update of the theme XStore on my website arthingshandmade.com

    After updating theme XStore via ftp, there is a problem with the visualization of the site.

    I notice that the header menu was gone, and changes in footer after updating the theme and et-core-plugin .

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 24, 2022 at 23:23

    Hello,

    It’s because you updated from the very old version. I have created a header using the header builder.

    Check now. If everything is ok then you can update production site and then import options from the staging site to production (Theme Options > import/Export).

    Regards

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The issue related to '‘After updating theme XStore via ftp, there is a problem.’' has been successfully resolved, and the topic is now closed for further responses

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