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After updating we still see notification – needing to update

This topic has 4 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Tony Rodriguez

Wep287

Participant

October 14, 2022 at 18:12

We have updated our paid version of Xstore and added XStore Core. We updated XStore Core to the lastest version also. We still see a WordPress dashboard notification that states “XStore theme requires the following plugin: XStore Core plugin v.4.3.5. Video tutorial. This warning is visible for administrator only.”

We have updated multiple times but the notification continues to appear.

Any suggestions?

#336507 Copied Theme version: 4.3.5. WooCommerce version: 7.0

3 Answers

Tony Rodriguez

Support staff

October 15, 2022 at 06:47

Hello, @Wep287,

Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in private content area of this topic on which you are facing the issue so that we’ll check and fix your issue on your site.

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

#336525 Copied

Wep287

Participant

October 15, 2022 at 17:12

OK, credentials sent in private area.

Please contact administrator
for this information.

#336547 Copied

Tony Rodriguez

Support staff

October 16, 2022 at 05:46

Hello, @Wep287,

Your issue has been solved please check back to your site now after removing the browser cache.

Regards 8Themes Team.

Please contact administrator
for this information.

#336558 Copied
Tagged: notification, persuasive, templates, update, woocommerce, wordpress
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