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After updating WP Bakery plugin to 6.10.0 loss of page details

This topic has 33 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

ianbarker24

Participant

November 8, 2022 at 10:13

Hello Rose,

I confirmed that the animations now work on the staging site on Firefox (the browser I generally use) as well as others. So, I’ve upgraded WPBakery on the live site, again, and the result has been loss of content and animations across all browsers.

For now I’ve left the live site on WPBakery 6.10.0 and inserted the additional CSS code you provided which has restored the content minus animations. Whilst I no longer have a caching plugin I’m wondering if there is some kind of caching taking place which is leaving the content missing for a period and then updating correctly. I’ll try removing the additional CSS after a few hours and see if the animations return and content stays.

Can you think of anything else I should try please?

Very strange.

Ian

#338123 Copied

ianbarker24

Participant

November 8, 2022 at 14:04

Hello Rose,

Hopefully this is the last message!!

I cleared the browser cache and removed the additional CSS code after a couple of hours and the animations are working as they should whist on WPBakery 6.10.0. All I can think is that some caching is taking place and that wqas impacting the upgrade, anyway all working correctly now.

Thank you so much for your support and suggestions, it has made a big difference.

I will reintroduce W3 caching plugin at some point after testing on the staging site as it did speed up the site.

Best regards
Ian Barker

#338149 Copied

Rose Tyler

Support staff

November 8, 2022 at 14:46

Hello,

Thanks for letting us know. We hope it will work without the problem in future.

Regards

#338153 Copied
Tagged: loss, page details, plugin, update, woocommerce, wordpress, wp-bakery
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After updating WP Bakery plugin to 6.10.0 loss of page details

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