Hello Rose,
I confirmed that the animations now work on the staging site on Firefox (the browser I generally use) as well as others. So, I’ve upgraded WPBakery on the live site, again, and the result has been loss of content and animations across all browsers.
For now I’ve left the live site on WPBakery 6.10.0 and inserted the additional CSS code you provided which has restored the content minus animations. Whilst I no longer have a caching plugin I’m wondering if there is some kind of caching taking place which is leaving the content missing for a period and then updating correctly. I’ll try removing the additional CSS after a few hours and see if the animations return and content stays.
Can you think of anything else I should try please?
Very strange.
Ian