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After updating Xstore theme and core plugin, Woocommerce with blank pages

This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

Jarciano Silva

Participant

April 14, 2022 at 18:03

After updating the theme and the main plugin of the XStore Core (Version 4.1.3), some pages of Woocommerce (Version 6.4.0) are giving a blank page, for example all the pages of the Analysis do not open.

I did the test on deactivating the main Xstore plugin and it works again normal, can anyone help?

Please, contact administrator
for this information.

#322047 Copied Theme version: 8.1.3 WooCommerce version: 6.4.0

4 Answers

Rose Tyler

Support staff

April 15, 2022 at 06:56

Hello,

Please check credentials https://prnt.sc/xoHyjaE0TDn_
Also, provide FTP access.

Regards

#322062 Copied

Jarciano Silva

Participant

April 15, 2022 at 21:33

Hi,

Reset the password, now it will work.

Please contact administrator
for this information.

#322124 Copied

Jarciano Silva

Participant

April 15, 2022 at 21:51

I just cleared the cache of the plugin I use and it looks normal now. =]

Thank you for your attention.

#322125 Copied

Rose Tyler

Support staff

April 16, 2022 at 06:40

Thanks for letting us know. We are glad that you sorted it out.
Have a nice day!

Regards

#322129 Copied
Tagged: blank pages, plugin, theme, update, woocommerce, wordpress, xstore
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After updating Xstore theme and core plugin, Woocommerce with blank pages

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