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After updating your theme: Lost alot of work

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

Nicolo

Participant

April 25, 2024 at 09:24

Hi

After updating the theme, i seem to have lost alot of the websites data?

Pages and other stuff? why is this?

Feel free to go in and troubleshoot.

Please, contact administrator
for this information.

#392922 Copied Theme version: 9.3.7

3 Answers

Rose Tyler

Support staff

April 25, 2024 at 10:16

Hello, Nicolo,

Thank you for reaching out to us.

We would like to assure you that theme updates do not result in the deletion of any data, including pages.

As per our documentation, could you please confirm if you had created a backup? This could assist in data recovery if necessary.

Best Regards,
8Theme’s Team

#392929 Copied

Nicolo

Participant

April 25, 2024 at 11:15

Ok, thanks!

I will speak to my hosting provider to see.

#392943 Copied

Rose Tyler

Support staff

April 25, 2024 at 12:23

Hello, Nicolo,

You’re welcome!

Best Regards,
8Theme’s Team

#392958 Copied
Tagged: lost work after theme update, recovering woocommerce work post-update, retrieving lost woocommerce data, troubleshooting woocommerce theme update, wordpress theme update issues, wordpress update: lost work recovery, wordpress woocommerce templates update
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