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AFTER XSTORE UPDATE, AJAX SEARCH SHOWING CRITICAL ERROR

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by ibukun

ibukun

Participant

June 21, 2022 at 13:10

Hello,

Once you search for any product on the website, for instance, “cerave” via ajax search, it goes into critical error and this started after the xstore update to the latest version.
Please could you look at it, i’ve sent the screenshot via the private content area.

Please, contact administrator
for this information.

#326453 Copied Theme version: 8.2 WooCommerce version: 6.6.0

5 Answers

Rose Tyler

Support staff

June 22, 2022 at 08:20

Hello,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Also, check server error log.
Let us know results.

Regards

#326495 Copied

ibukun

Participant

June 22, 2022 at 09:43

Hello,

I’ve debugged the site and i’ve attached the error. Please let me know how this can be fixed.

Please contact administrator
for this information.

#326500 Copied

Rose Tyler

Support staff

June 22, 2022 at 12:10

Hello,

Thanks for the reply.
Contact support of WooCommerce plugin.
Also, provide us with FTP access, so we can take a closer look. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#326556 Copied

ibukun

Participant

June 22, 2022 at 12:34

Hello, I’ve attached the ftp details, please let me know what’s next.
Regards.

Please contact administrator
for this information.

#326558 Copied

ibukun

Participant

June 22, 2022 at 12:44

Hello, I’ve updated woocommerce and that seems to have fixed the issue. Thank you.

#326564 Copied
Tagged: ajax, critical, error, search, templates, woocommerce, wordpress
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AFTER XSTORE UPDATE, AJAX SEARCH SHOWING CRITICAL ERROR

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