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After Xstore update my website is not showing some items on the front end.

This topic has 2 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

Philip Roberts

Participant

August 30, 2024 at 10:45

Hi, Hope your well!
I have just updated my Xstore theme and my site is now not displaying correctly.
Could you please take a look at this issue please as I could be losing sales.

Some parts of the home page are available for edit in the Dashboard page builder, but either dont show or wont update after publishing on the front end.

I have tried changing my PHP version both higher 8.x and lower 7.x

Many thanks
Phil

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1 Answer

Tony Rodriguez

Support staff

August 30, 2024 at 11:22

Hello, @Philip Roberts,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache before revisiting your site.

Please note that we have deactivated the third-party plugins and the cache plugin on your website to address this issue.

We hope this resolves the matter to your satisfaction. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Tagged: missing items after update, woocommerce front end issues, woocommerce website problems, wordpress templates troubleshooting, wordpress xstore update solutions, xstore update fixes, xstore update issues
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