Age verification - by Fantasy - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 minutes ago ago by Rose Tyler

  • Avatar: Fantasy
    Fantasy
    Participant
    January 20, 2025 at 11:39

    Currently, the age verification popup is displayed on all pages of the website, even after a customer has completed the verification. I would like to modify this so that the age verification is only prompted once when a customer first visits the website.

    Can you please guide me on how I can implement this feature? Alternatively, if possible, could you configure this functionality on your end?

    Looking forward to your response and assistance.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2025 at 11:46

    Hello,

    Thank you for reaching out to us.

    Please check and follow these topics: https://www.8theme.com/topic/assistance-required-age-verification-popup-issue/#post-426384

    https://www.8theme.com/topic/assistance-required-age-verification-popup-issue/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    8Theme’s Team

    Avatar: Fantasy
    Fantasy
    Participant
    January 20, 2025 at 13:24

    Thank you for your response.

    I didn’t fully understand the explanation regarding caching causing the issue. Could you please provide a clearer explanation or share the specific steps I can follow to resolve it? Additionally, if possible, I would appreciate it if you could fix the issue directly.

    Looking forward to your support.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2025 at 14:38

    Hello, Fantasy,

    Kindly refrain from testing the age verification popup in the browser’s incognito mode, as the cache does not function properly in that environment. Instead, please test it as a regular user using a standard browser window. You should not encounter any problems, as we currently do not observe any issues on your site.

    Best regards,
    8Theme’s Team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.