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Age Verification popup not able to disable

This topic has 9 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Wowels

Wowels

Participant

July 15, 2023 at 10:58

Hi i recently purchased the theme, my website is in staging development process. i tried to disable the age verification process, its always shows when the option is switched off. please help me to disable the age verification process

Please see private are for website url

Please, contact administrator
for this information.

#362015 Copied Theme version: 9.1.9 WooCommerce version: 7.7.2

8 Answers

Rose Tyler

Support staff

July 16, 2023 at 08:27

Hello, Wowels,

Please try to disable the cache plugin and check how it works then.
In order to prevent the notice popup from being cached, please add the following cookies to your cache plugin settings > Reject Cookies:
etheme_cookies
For example – https://www.8theme.com/topic/wishlist-removed-items-reappear-after-page-reload-only-when-not-logged-in/#post-345307

Kind Regards,
8theme team

#362034 Copied

Wowels

Participant

July 18, 2023 at 05:13

Hi Rose Tyler
Thank you for the reply. there are no third-party cache plugins installed and I tried to clear the browser afterward the same popup message showed.

I am sharing the backend access in private content area

Please contact administrator
for this information.

#362170 Copied

Rose Tyler

Support staff

July 18, 2023 at 08:12

Hello, Wowels,

Please clear cache of browser and check now.

Kind Regards,
8theme team

#362212 Copied

Wowels

Participant

July 18, 2023 at 08:55

Hi,
Checked after clearing the browser cache and also checked in another computer, the same problem repeats (popup shows)
please check the screenshot
https://snipboard.io/nohjHt.jpg

#362224 Copied

Rose Tyler

Support staff

July 18, 2023 at 09:05

Hello, Wowels,

Thank you for your response.
Please check now.

Kind Regards,
8theme team

#362229 Copied

Wowels

Participant

July 18, 2023 at 10:39

Thank you, the issue is resolved, and also for quick response

Please contact administrator
for this information.

#362247 Copied

Rose Tyler

Support staff

July 18, 2023 at 10:54

Hello, Wowels,

You’re welcome!

The Newsletter element was added to the Header builder content with Age Verification static block.
We’ve removed the Newsletter element from the header content.

Kind Regards,
8theme team

#362250 Copied

Wowels

Participant

July 18, 2023 at 14:18

Hi Rose Tyler,
Once again, Thank you for your support ? ?

#362269 Copied
Tagged: age verification, disable, persuasive, popup, woocommerce, wordpress
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