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Ajax error on mobile with newsletter active

This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

Kate Ross

Participant

May 27, 2020 at 14:55

Hello,
We are seeing an ajax error only on mobile when the newletter is active. I am using the header builder though the icon is not visible it is set to launch after a 5 millisecond delay and close forever.

#238974 Copied Theme version: .6.3.2.1.0 WooCommerce version: 4.0.1

1 Answer

Rose Tyler

Support staff

May 27, 2020 at 15:06

Hello,

Update the theme and plugins to latest versions – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache / CDN and check then. If this doesn’t help, try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check one more time then.

Regards

#238978 Copied
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