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Ajax error while enabling pro elements and elementor plugin

This topic has 2 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

jaswinders

Participant

May 29, 2024 at 13:29

When we enable single product builder via Elementor while the Pro Elements plugin is active, we are unable access the Elementor builder. It is showing admin ajax error and type error- frontend.min.js?ver=3.21.8:2 Uncaught TypeError: e.O is not a function
This is in elementor plugin assets/js folder.
You can check this product page.
https://www.webarro.me/boozitaly/product/nest-hanging-lamp/
Please help fix this issue.

Please, contact administrator
for this information.

#397162 Copied Theme version: 9.3

1 Answer

Rose Tyler

Support staff

May 29, 2024 at 14:24

Hello, jaswinders,

Thank you for contacting us with your concern.

We kindly request that you navigate to WooCommerce > Status > Logs > fatal errors file to check the relevant details. Should you encounter any memory issues, please reach out to your hosting provider for further assistance.

Best Regards,
8Theme’s Team

#397174 Copied
Tagged: ajax error, elementor plugin, enabling pro elements, pro elements, troubleshooting woocommerce, woocommerce wordpress themes, wordpress plugin issues
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