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Ajax infinite load for text and buttons on homepage

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Andrew Mitchell

Shiyazoe

Participant

November 4, 2024 at 14:00

Look like on homepage some texts/buttons load trough ajax…but loading infinitely… (screenshot)
Moreover when i want to edit with elementor, only ‘mode sans echec’ work…

How to disable this ajax loading feature ?

Thanks help
Regards

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for this information.

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3 Answers

Rose Tyler

Support staff

November 4, 2024 at 14:47

Hello, Shiyazoe,

Thank you for reaching out to us.

We have received your inquiry regarding the issue on your homepage, where some texts/buttons appear to be loading through Ajax but are stuck in an infinite loading loop. Additionally, we understand that you are only able to edit with Elementor in ‘safe mode’.

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check how the page editor works. It is possible that one of the additional plugins is causing the issue.

Here is an example where you can disable Ajaxify via the settings of elements – https://prnt.sc/OQuD5GArRy35

If this doesn’t help, provide us with temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#422045 Copied

Shiyazoe

Participant

November 5, 2024 at 03:54

Thanks !

#422081 Copied

Andrew Mitchell

Support staff

November 5, 2024 at 03:54

Dear Shiyazoe,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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Ajax infinite load for text and buttons on homepage

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