This topic has 13 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler
The ajax launcher to load all my products was at the bottom before,its now on the top and the products ,the wheeel spins and spins but products do not load any products
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).
Regards
i didnt install any third party plugins for the last year
Hello,
Thanks for the report. Fixed. The fix will be added in the next theme update too.
Regards
Thanks but its not how I want it to be, previously i set the limit to negative one which the element supposed to lazy load all the products, its now only lazy loading 8 products, I want it to lazy load all the products.
Hello,
Describe in more detail what exactly your settings do not work, provide screenshots.
Regards
Hi this is the setting on the homepage , https://ibb.co/ZRsdKdb
Previously it should lazy load 8 products at a time and continue to lazy load all the products of the category
See lazy loading is set to 8 https://ibb.co/NSr5JjQ as per this screenshot and products data is set to negative 1 as per this screenshot https://ibb.co/fFN5dg6 and also advanced lazy loading is checked. i did this cause in my country most peoples smartphones are not fast enough
but after one of your updates, I have noticed it only shows 6 products and there is more then 100 products in the selected categories
if you still dont understand ,you open this website http://www.aliexpress.com and you will notice when you scroll the more to love section it keeps lazy loading more and more products as you scroll https://ibb.co/NnSRZys ,i hope this clarifies my issues. this issue affects alot of pages on my website as we used the same setting everywhere else
please help?
Hello,
I passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hi still awaiting feedback
Hello,
Sorry for the delay in answering.
One of our technicians will give an answer after the weekend. Please be patient
Regards
Hi this problem is back again:(
Hello,
1/ Update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear all cache and check then.
2/ If this doesn’t help, describe the problem one more time here in detail, and one of our technicians will check it more deeply.
Regards
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