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Ajax product tab element issue - by Kazi Sabit

This topic has 4 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Kazi Sabit

Participant

November 8, 2022 at 05:04

I have set 18 products to load at a time but it only loads 6 products at a time. when 12 products set to load at a time it works fine.
that means it works upto 12 products.

is it programmed this way or it is a bug?

https://prnt.sc/UWBOID0Tbc-3

#338096 Copied Theme version: 8

3 Answers

Tony Rodriguez

Support staff

November 8, 2022 at 07:42

Hello, @Kazi Sabit,

I have checked your issue then I checked the same thing on our test site and found no issue it is working fine it means that the theme has no issue. You can see the result in this video: https://streamable.com/ldz2cv I have checked on your site that you are using third-party plugins as well. Also, you are not using the latest version of the theme on your site. In order to solve your issue please first update the theme and core plugin on your site to the latest version and disable the third-party plugins then check back to your site after clearing the browser cache.

https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/video-tutotials/how-to-update-rate/

Regards 8Themes Team.

#338109 Copied

Kazi Sabit

Participant

November 8, 2022 at 11:45

You didn’t understand.
If i select 18 product to view
It should load 18 product in single load right? But it is only loading 6 products.

#338136 Copied

Rose Tyler

Support staff

November 8, 2022 at 13:44

Hello,

Change this https://prnt.sc/xRlV4xX1_oWk to https://prnt.sc/t3r343j-qN3u

Regards

#338146 Copied
Tagged: ajax, best selling, element issue, json, product tab, themes, woocommerce
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